ITIL® 4 Specialist: Acquiring & Managing Cloud Services - Examen inclus

Information sur la formation

Référence interne de la formation : ITIL4AMC

This 3-day  ITIL® 4 Specialist: Acquiring & Managing Cloud Services training provides a vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions.

It explores the concept of the ‘cloud services user journey’ which aligns key ITIL concepts such as guiding principles and the service value chain to provide a holistic view and understanding of the entire procurement lifecycle.

Mis à jour 10 04 2024

Clients visés :

This course is aimed at anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions; regardless of sector, industry, or cloud maturity.

• Individuals continuing their journey in service management.


• ITSM managers and aspiring ITSM managers.


• ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery.

Mots-clés en rapport avec la formation :

ITIL®4, ITSM, ITIL®, IT Service Management, Sustainability in Digital & IT, Peoplecert, Best Practice, ITIL® Foundation, ITIL®4 Foundation, ITIL® training, ITIL® cursus, Global Knowledge, Skillsoft, cursus, training, Service Value System, Service Value Ch