ITIL® 4 Specialist - Create, Deliver, Support - Examen inclus

Information sur la formation

Référence interne de la formation : ITIL4CDS

 Enhance your skills in designing, delivering and managing digital products and services. Upgrade your strategy, manage issues effectively and foster a culture of continuous improvement.

What’s included:

- 12 month online access

- Official eBook

- Exam voucher – available in 9 languages

- Learning Resource Kit

- Interactive eLearning

- Auto-marked sample papers, Casestudies and Practical exercises

- Device-friendly Mobile-optimised

- 2-3 hour content

ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

e-Learning

Interactive self-paced content that provides flexibility in terms of pace, place and time to suit individuals and organisations. These resources also consist of online books, educational podcasts and vodcasts, and video-based learning.

Clients visés :

• Individuals continuing their journey in service management


• ITSM managers and aspiring ITSM managers


• ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery
  

Mots-clés en rapport avec la formation :

ITIL, ITSM, ITIL4, IT Service Management, Axelos, Peoplecert, Best Practice, ITIL Foundation, ITIL4 Foundation, ITIL training, ITIL cursus, Global Knowledge, cursus, training, Service Value System, Service Value Chain, ITIL Guiding Principles, CDS, Create