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ITIL® 4 Strategist - Direct, Plan, Improve - Examen inclus

Date et heure de dépôt : 17/02/2025 17:31:48

Formation négociée : 14538

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Information sur la formation

Référence interne de la formation : ITIL4DPI

The ITIL® 4 Strategist Direct Plan and Improve (DPI) module provides IT professionals and leaders with the ability to use ITIL methods in their overall IT strategy, creating an evolving IT organization with a strong and effective strategic direction. It demonstrates a clear alignment between strategy and operations and how to maximise outcomes. The module equips candidates with the skills to control, influence and inspire others to work in a desired way and create effective, high performing IT and digital teams.

It is a key component of both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader.

DPI will help you to create regular reporting cycles and utilize Lean, Agile and DevOps ways of working and you’ll understand the importance of governance and compliance and help organizations remain resilient to digital disruption.

Interactive self-paced content that provides flexibility in terms of pace, place and time to suit individuals and organisations. These resources also consist of online books, educational podcasts and vodcasts, and video-based learning.

Format: Subscription

What’s included:

- 12 month online access

- Official eBook

- Exam voucher – available in 9 languages

- Learning Resource Kit

- Interactive eLearning

- Auto-marked sample papers, Casestudies and Practical exercises

- Device-friendly Mobile-optimised

- 8-10 hour content

Clients visés :

Continuous Improvement Manager

Change Manager

Capacity Manager

IT Operations Manager

Cloud Architect

Enterprise Architect

Service Portfolio Manager

Service Designer

Risk Manager

Information Security and Compliance Manager

Cloud Systems Engineer

Mots-clés en rapport avec la formation :

ITIL, ITSM, ITIL4, IT Service Management, Axelos, Peoplecert, Best Practice, ITIL Foundation, ITIL4 Foundation, ITIL training, ITIL cursus, Global Knowledge, cursus, training, Service Value System, Service Value Chain, ITIL Guiding Principles, DPI

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